We do not accept any responsibility for customer returns without proof of delivery. Return delivery costs are the responsibility of the customer. Please ensure that you enclose all the information that we will need to process your return which should include - your name, address, order reference number and the reason for the return. Returned items remain the customer's responsibility until received by us - we recommend, for your own protection, that you use a delivery service that insures you for the full value of the goods and also offers a proof of delivery. All items must be returned in perfect and unworn condition with labels still attached to garments & shoe boxes in the same condition as they were received.
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